Unlocking Efficiency with Intelligent Automation

In today's competitive landscape, efficiency is key. AI and automation are no longer just for large corporations; they are powerful, accessible tools that can free up your time, reduce manual errors, and allow your team to focus on what truly matters—growing your business. I specialise in implementing practical automation solutions that deliver real-world results.

Our AI & Automation Services Include:

  • Business Process Automation: I can connect the different software you use every day (like your CRM, email, and accounting software) to create seamless workflows. Imagine automatically generating invoices, sending follow-up emails, or updating spreadsheets without lifting a finger. This is often achieved using powerful platforms like Zapier and Make.com.
  • Automated User Lifecycle Management: Leveraging expertise as an Okta Certified Administrator, I design and implement systems to completely automate employee onboarding and offboarding. When a new person joins, all their accounts are created and assigned instantly. When they leave, access is revoked everywhere, securing your data immediately.
  • AI-Powered Customer Engagement: Enhance your customer service by deploying intelligent chatbots on your website. These bots can answer common questions, qualify leads, and direct customers to the right resources 24/7, improving user experience and saving you time.
  • Custom IT Automation Scripts: For more specific needs, I use my experience with PowerShell and Google App-specific scripting (GAM) to create custom solutions that automate repetitive IT administration tasks, from user management to data reporting.
  • Intelligent System Deployment: Using modern imaging solutions like Theopenem, I can automate the setup of new computers. This means a new employee's machine can be fully configured with all necessary software and settings in a fraction of the time it takes to do it manually.

Pricing Approach

Automation projects are quoted based on the complexity and scope of the work. Please get in touch for a free consultation to discuss how we can streamline your business operations.

Gears and cogs interacting with cloud and user icons, representing automation

Why Choose The Tec Wizard for Automation?

  • Practical, Not Theoretical: I focus on applying existing, proven automation tools to solve your specific business problems.
  • Certified Expertise: As an Okta Certified Administrator and Google Project Management Professional, I have the skills to manage your automation projects effectively.
  • Security First: All automation solutions are designed with security as a top priority, ensuring your data and systems remain protected.
  • Local Service: Get hands-on support and consultancy from a local expert in Bedfordshire and Hertfordshire.

Case Study: Real-World Automation

Challenge: While at Cera Care, the manual process of onboarding over 1200 users was slow and created potential security risks.

Solution: I led the implementation of Okta Workflows to fully automate the user provisioning and de-provisioning process.

Outcome: This automation drastically reduced helpdesk workload, improved security, and ensured new employees were productive from day one. This is the tangible power of automation I can bring to your business.

Case Study: AI-Powered Documentation Search

Challenge: Digital Media Technologies had a vast amount of internal documentation, making it difficult and time-consuming for employees to find specific information quickly.

Solution: Implemented a DMS for document management and integrated AI as a Retrieval-Augmented Generation (RAG) system. This setup allows AI to search and retrieve relevant information from the documentation, providing accurate and context-aware answers.

Outcome: Significantly improved efficiency in information retrieval, enabling employees to access critical data instantly and enhancing overall productivity. The RAG system ensures that AI responses are grounded in the company's own knowledge base.